Shipping Policy

Last Updated: September 1, 2026

Thank you for shopping with our small business! Each order is carefully handmade, packaged, and prepared with love. Please review our shipping information before placing your order.

📦 Processing Times

Processing time is the time needed to create and prepare your order before it is shipped. Processing time does not include the carrier's transit time.

Wreaths

• Custom Wreaths: Please allow 7–14 business days for your order to be completed and shipped.

• Wreaths from our Collection: Please allow 5–7 business days for processing before shipment.

Tumblers

• Custom Snowglobe & Lava Tumblers: Please allow 7–10 business days for processing before shipment.

• Sublimation Tumblers: Please allow 5–7 business days for processing before shipment.

Orders are completed in the order they are received.

🚚 Shipping

Once your order has been completed and shipped, you will receive tracking information when available.

Please remember that shipping time begins after your order has finished processing. Delivery times may vary depending on the shipping carrier, destination, holidays, weather, and other circumstances outside of our control.

We are not responsible for carrier delays.

🏠 Shipping Address

Please double-check your shipping address before submitting your order.

We are not responsible for packages shipped to an incorrect or incomplete address provided by the customer.

If you realize that your address is incorrect, please contact us as soon as possible. We will do our best to assist you, but changes cannot be guaranteed once an order has been shipped.

📍 Lost, Stolen, or Marked Delivered Packages

Once a package has been shipped and tracking shows that it has been delivered, we are not responsible for packages that are lost, stolen, or misplaced after delivery.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

📦 Damaged Packages

We carefully package our handmade products to help protect them during transit.

If your item arrives damaged, please contact us within 48 hours of delivery and provide clear photographs of:

• The damaged product

• The shipping box/package

• The packaging materials inside the package

Damage claims will be reviewed on a case-by-case basis. A replacement or refund may be offered when appropriate.

⏰ Delays

While we work hard to meet our stated processing times, occasional delays may occur due to:

• High order volume

• Holidays

• Supply or material delays

• Severe weather

• Shipping carrier delays

• Circumstances beyond our control

If there is an unexpected delay with your order, we will communicate with you as soon as reasonably possible.

❤️ Thank You for Supporting Our Small Business

Every order is handmade with care, and we truly appreciate your patience and support.

By placing an order, you acknowledge and agree to this Shipping Policy as well as our Terms of Service and applicable product policies.